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Forgot User Name
United States and Canada Only International Customers Click Here

If AOL or Earthlink is your Internet Service Provider, please visit our FAQ #119   to ensure that you will receive a copy of the User Name that you are about to request.


Enter your Last Name, E-mail Address, and Zip Code. If you have a challenge question on file, you will later be prompted to answer that as well. Your User Name will be sent to your e-mail address.

You should receive your User Name at your e-mail address of record within 24-48 hours after placing your request. If you do not receive your User Name in a timely manner, please call Customer Service at 1-800-USA-MINT (872-6468).[If you are calling from outside the United States, please contact Customer Service at 001-202-898-MINT (6468).] We will be happy to provide you with assistance.

If you are experiencing difficulty with your User Name, please copy it directly from the e-mail into the User Name Sign In panel. ( Copying and pasting the User Name eliminates the possibility of it being misinterpreted or miskeyed .)
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