Frequently Asked Questions

Account and Registration

What's the difference between a guest and registered account? How do I edit or delete my account?

Registered users, have created a user account on the website. Guest users have not created an account.

Registered users are able to customize their shopping experience by pre-populating their address book, setting up payment information, and creating enrollment orders. Registered users can also view their order history and track the status of their orders.

Under “My Account” you can:

  • Show or update your personal information
  • Update Email Preferences
  • Manage your billing and shipping addresses
  • Manage credit cards
  • Create a Wish List
  • View and modify items on your list or invite friends
  • Check the status of your orders or see past orders
  • View Product Enrollments

Deleting your account does not remove you from our print mailing or email lists. To do this, call the Customer Service Center:

  • United States Customers: 1-800-USA-MINT (872-6468)
  • Speech/Hearing Impaired Customers (TTY): 1-888-321-MINT (6468)
  • International Customers: 001-202-898-MINT (6468)

What are the benefits of creating an account?

Benefits of Creating an Account

News and exclusive offers!

Sign up to receive email updates on special promotions, new product announcements, gift ideas and more.

Order History

Receive important information about your order. You can even track it up to the minute it arrives.

Faster Member Checkout

Store your billing and shipping address for quick checkout.

Can I set up multiple shipping addresses in my address book?

Yes, as a registered user you can have multiple shipping addresses in your address book. Each location must be given a unique name (e.g., home, business, parents). During checkout, select your desired shipping address from the dropdown list.

How can I be added to or removed from the United States Mint's print mailing list?

There are two ways to be added to our communication list:

1. Contact Customer Service and request to be added to our print and e-mail communication.

2. To be added to E-mail only, while on any page on the website:

  • Scroll down to the bottom of the page to “Sign Up for Email Updates & News”. Enter your email address and subscribe.
  • You may also click on the Customer Service tab at the top of the website page and select the “E-mail sign-up” link on the left side. Enter your information and click “Sign Me Up”.

To be removed from our mailing list contact Customer Service by calling one of the numbers below. You must specify if you would like to be removed from print and/or e-mail communication. Please allow 2-3 weeks for complete communication to stop.

  • United States Customers: 1-800-USA-MINT (872-6468)
  • Speech/Hearing Impaired Customers (TTY): 1-888-321-MINT (6468)
  • International Customers: 001-202-898-MINT (6468)

How can I reset my password?

In order to provide our customers with a safe and secure website experience, your password will need to be reset to meet the criteria below:

  • One upper and one lowercase letter
  • One special character
  • One number
  • At least eight characters in length

If you have any questions, you may contact us at 1-800-USA-MINT (872-6468)

Live Chat

Live Chat

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