Frequently Asked Questions
How can I use PayPal to pay for my order?
Customers having an account on the Mint website can use PayPal. Guest users cannot pay with PayPal.
How do I use PayPal on the website?
Before you can pay with PayPal, you need to add a PayPal account as one of your payment methods on the Mint website. There are two ways to do this.
1. Add PayPal in your user profile
Log into your account settings page, select "Edit Cards and Payment," and add a PayPal account by entering your PayPal username and password when prompted.
If you do not already have a PayPal account, you will be guided through the process of opening and funding a PayPal account.
PayPal will be saved to your Mint account as a payment method you can select during future online transactions.
2. Add PayPal during checkout
You may add a PayPal account from the billing screen during checkout*.
After selecting PayPal as your payment method, enter your PayPal username and password when prompted. If you do not already have a PayPal account, you will be guided through the process of opening and funding a PayPal account.
Your transaction will be completed and paid for with PayPal. You will be able to select PayPal for future purchases as well.
*Please see "Changes during high volume drops" for important information on adding new PayPal accounts.
Can I have credit cards and PayPal in my Mint account?
Yes, you can have multiple credit cards and one (1) PayPal account in your Mint profile. During checkout you can choose among these payment options. Only one PayPal account can be linked to your Mint account.
Are there limits on the use of PayPal?
Yes. There are a few ways in which PayPal is different from credit card transactions:
Catalog site only
You cannot use PayPal to pay for transactions through the call center, at Mint sales counters, at conferences the Mint attends, or for wire transactions. PayPal is only available on the catalog website.
Transaction limit
PayPal has a maximum limit of $10,000 per transaction, but you may submit multiple transactions in a day. You will not be able to pay for larger transactions with PayPal.
Changes during high-volume drops
You may be prevented from adding PayPal as a new payment method during checkout when a high-volume drop is underway.
Adding PayPal—especially if you are establishing and funding a new PayPal account—can take a few minutes. During this time, product can sell out during a high volume drop. To prevent you from experiencing sellouts while you are setting up PayPal, we may disable adding PayPal during checkout while high volume drops are in progress.
You will not be prevented from adding PayPal in your User Profile even if a high-volume drop is under way. Once you have added it, you can pay for any product with it.
If you have previously added PayPal to your account, you will be able to use it as normal during high volume drops.
Guest checkout
Registered users must be logged into their Mint account in order to utilize PayPal.
Guest users of the Mint’s website cannot utilize PayPal.
I don’t see PayPal as an option during checkout.
There are two reasons you may not see PayPal payment options:
1. To pay with PayPal, you need to have a Mint account (and be logged into it).
2. During a high-volume drop, you may not be able to add PayPal as a new payment method during checkout. Please see “Changes during high volume drops” for additional information.
What is PayPal?
PayPal is a service that enables you to pay, send money, and accept payments. For additional information, please see PayPal’s website.
