Customer Service
The U.S. Mint is determined to provide you with a delightful shopping experience. If you need to contact us with questions or concerns about shopping, your order, or another U.S. Mint matter please use our Live Chat Feature or call Customer Service at 1-800-USA-MINT (872-6468) to easily reach us. You may also find answers to your questions in our FAQs.
Quick Links
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FAQs
View our list of answers to commonly asked questions.
Visit Our FAQs -
Self-Service
Get help with placing an order, tracking an order, and managing enrollments and payment methods.
See step-by-step directions
General Help
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My Account
Everything you need to track your order, update your address and payment methods, manage your enrollments and other account information is right here.
Manage Your Account -
Contact Us
Reach us Monday through Sunday from 8 a.m. to 9 p.m. ET.
How to Reach Us -
Email & Text Alerts
Stay up to date on U.S. Mint news and products. Manage your subscriptions and delivery options.
Manage Your Preferences -
Gift Certificate Balance
Check the balance of an existing online Gift Certificate.
See Balance and Restrictions -
Bulk Program
Read about the U.S. Mint’s programs for coin dealers and other bulk purchasers.
How It Works
Order Information
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Track Order
Track your orders from purchase and shipping to delivery here.
View Order Status -
Shipping Policy
View our shipping options, costs, and estimated delivery times.
Get Details -
Returns Policy
Returns for refund are permitted for any reason within 7 days of receiving your product.
Read Our Return Policy