COVID-19 & Weather Updates from the U.S. Mint
Ordering and Shipping Changes
- Product Availability: Due to limited resources at our Mint facilities as a result of COVID-19, some on-sale dates for products may be delayed. We encourage our customers to check the 2021 Product Schedule for the latest information.
- Phone ordering currently disabled: Due to operational adjustments in response to COVID-19, our customer service representatives are available to assist with any questions you may have, but are unable to accept credit card information or place your order over the phone. Please use our website for all order placements at this time. Due to inclement weather, our hours of operation are impacted.
- Shipping: Due to limited resources around COVID-19 and carrier outages due to inclement weather at the Fulfillment Center your order may be delayed. We thank you for your patience during this time. We are making every attempt to process and ship your order as soon as possible.
Message from United States Mint Director David J. Ryder
Dear Valued Mint Customer,
As the global impacts of COVID-19 continue to evolve, my top priority remains the health, safety, and well-being of the Mint workforce – the men and women who work hard to ensure you receive the highest quality products.
As part of the Federal workforce we have and will continue to follow all guidance provided to the Federal Government, to include the information provided by Centers for Disease Control and Prevention. As we do this, the decisions I make will undoubtedly impact the on sale dates, availability, and delivery of some of our numismatic products, and you may also experience longer wait times when calling our customer service number. It is because of this that I ask for your patience and understanding during these unprecedented times.
I encourage you to use the United States Mint catalog site https://catalog.usmint.gov/ as your primary source of the most current information on product and service status.
Thank you for your patronage and continued dedication to the United States Mint. Please do all you can to be safe, stay healthy, and to keep others safe. We are all in this together, and we will get through it together.