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 Customer Service
The U.S. Mint is determined to provide you with a delightful shopping experience—both online and offline. With extensive online Self-Help Tools, customer service is available to you when, where, and how you need it. And as always, our dedicated Customer Service is ready to provide you with our dedicated staff.

Self-Help Tools
FAQs
Have a question? You can get an answer! We've made every possible effort to anticipate all of your questions and concerns.

Track Order
If you are a registered user, you may use Track Order to determine the status of your order and follow your shipment, provided the carrier supports this option. Guest users with inquiries about their order, or desiring to cancel an order prior to shipment, should contact Customer Service at 1-800-USA-MINT (872-6468).

Returns Policy
You can learn how and where to send your exchanges and returns.

My Account - Account Management
You can create and update your billing and shipping information, preferred payment and shipping methods, and e-mail service.

My Account - Shopping Tools
You can update your subscription order information, wish list, and address book. You can also view your order history.

Personal Customer Service

Phone
You can reach us 7 days a week from 8:00 AM to 12:00 midnight Eastern Time. Hearing and speech impaired customers with TTY equipment can reach us Monday through Friday from 8:30 AM to 5:00 PM Eastern Time. We're ready to provide service or help you with your order at:

Call Type Phone Number
Call Type Phone Number
Within the 50 United States 1-800-USA-MINT (872-6468)
TTY 1-888-321-MINT (6468)
From Outside the 50 United States 001-202-898-MINT (6468)
Mail
UNITED STATES MINT
CUSTOMER SERVICE
2799 REEVES ROAD
PLAINFIELD IN 46168

Returns
FULFILLMENT CENTER
2799 REEVES ROAD
PLAINFIELD IN 46168
USA

To learn about standard processing and fulfillment procedures, please read, “What are the United States Mint’s Standard Processing and Fulfillment Procedures?”, FAQ #205.


Visit our Returns, Replacement, and Exchanges information to learn more.