Frequently Asked Questions

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Where can I learn more about E-Gift Certificates?
Answer ID: 110

About e-Gift Certificates:

  • Available in denominations of $25, $50, $75, $100, and $200.
  • Purchases are processed directly through our website (by you or one of our customer contact center agents or at a retail location).
  • Received in a purchase acknowledgement email, which includes: Purchaser’s name, certificate number, date of purchase, purchase amount.
  • Used to make a full or partial e-gift certificate payment with a single credit card for the remaining balance.
  • Balance can be checked on our website using the assigned e-Gift Certificate number.
  • Will be reissued for customer returns, cancellations, or any other situation requiring crediting funds back to an e-gift certificate.

Please visit the "E-Gift Certificates product page" to purchase or view information on E-Gift Certificates.

Please reference our "E-Gift Certificate Balance Page" to check the balance of a current E-Gift Certificate.

E-Gift Certificate Restrictions

  • U.S. Mint E-Gift Certificates may not be combined with other offers or coupons and may only be used for purchases from the U.S. Mint Online Catalog.
  • You cannot purchase an E-Gift Certificate with another E-Gift Certificate.
  • If the amount of your E-Gift Certificate(s) does NOT cover the total order amount, you will need to pay the remainder of the purchase with a valid credit card.
  • If the amount of your E-Gift Certificate(s) is for MORE than the total order amount, the balance will be stored for your next purchase using the same E-Gift Certificate code.
  • If you have any additional questions, please Contact Customer Service 1-800-USA-MINT (872-6468).
  • E-Gift Certificates are non-refundable and are not redeemable for cash (except where required by state law).
  • We cannot replace lost or stolen E-Gift Certificates.
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