Frequently Asked Questions
Due to the value of your order, your order may be modified to a shipping method that requires an adult signature at the time of delivery. This shipping method is automatically selected to ensure the product arrives to you safely and securely; however, this may be different than the Shipping & Handling option selected during checkout. We recommend selecting a convenient shipping address that allows you to sign for your United States Mint product upon delivery. Once an order is placed, the shipping address cannot be modified. If the order has been processed for shipment, you must contact the carrier to determine options for receipt of the shipment. You are not required to be personally present; however, an adult (21 years of age or older) must be available to sign for your United States Mint delivery. If an adult is not present to receive this package, a number of additional attempts to deliver will be made (number of attempts dependent on carrier). If all attempts are unsuccessful, your order will be returned to the distribution center, and a full refund will be processed to the original form of payment. If you would like to request a pick up from a carrier location, please contact the carrier directly.