Frequently Asked Questions

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What should I do if I do not receive all or part of my order?
Answer ID: 122

Claims of non-receipt or lost products are reviewed if they are reported within:

  • 15 days of shipment on domestic orders with expedited shipping
  • 30 days of shipment on all other domestic and international orders

Report all claims to customer service by phoning:

  • United States Customers: 1-800-USA-MINT (872-6468)
  • Speech/Hearing Impaired Customers (TTY): 1-888-321-MINT (6468)
  • International Customers: 001-202-898-MINT (6468)
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